Product tour

A lead’s first hour, start to finish.

Follow one internet lead — Pam, asking about a CR-V at 8:41 PM — through everything CarBot does before your team’s first coffee.

18:41 PM · After close

CarBot answers in nine seconds.

The text lands after everyone’s gone home. CarBot replies from your registered number, checks the CR-V against live HomeNet inventory, and offers two real test-drive slots.

Pam Beesly · 8:41 PM

Hi — is the blue CR-V from your site still available?

CarBot · 8:41 PM

Hi Pam, this is CarBot, Acme Honda’s AI assistant. It is — a 2023 CR-V EX-L in Still Night Pearl. Want to see it? I have tomorrow 10:15 AM or 4:30 PM open.

4:30 works

Booked · Sat 4:30 PM · written to eLead

28:43 PM · Logged

The lead lands on the board, already warm.

Pam appears in the kanban with a score, the booked appointment, and the full thread attached. eLead gets the write-back; nobody retypes anything.

Pam BeeslyScore 86

2023 CR-V EX-L · internet lead

Test drive · Sat 4:30 PM

Thread synced to eLead

Assigned · Jim H.

38:04 AM · Next morning

Jim’s phone rings before Pam’s does.

The human-first sequence dials Jim’s cell, whispers the context — “Pam, CR-V, test drive at 4:30, asked about trade value” — then connects Pam. She hears a prepared person, not a cold transfer.

Human-first call

Calling Jim H. first…

Whisper: “New lead Pam Beesly — CR-V EX-L, test drive Sat 4:30, asked about trade value. Connecting her now.”

Connecting customer · speed-to-lead 0:47

48:12 AM · Reviewed

The call is graded before the coffee’s cold.

Transcript, sentiment, and a grade land in QA reviews. The manager’s digest shows what booked overnight, what needs a callback, and who earned the spiff.

Jim H. · outbound, 4:51A−

Sentiment: positive · appointment confirmed · trade discussed

Morning digest: 3 appointments booked overnight · 0 missed calls · 1 callback flagged

See it on your own leads.

A 30-minute demo with your inventory and your hours. No slideware.